| DiMAGE Scan Elite 5400 |


  1. Why does the software not pass the Win XP software test?
  2. What are the differences between DiMAGE Scanner Series
  3. Software cannot be started but installation seemed to be ok. While initializing window is appearing, software hangs every time.
  4. Filmholder is not recognised by the scanner.
  5. The scanner does not pull in the film holder when loading
  6. The scan time is to long.

Accessories: Konica Minolta

  1. What accessories are available for DiMAGE Scan Elite 5400?
  2. Is it possible to use the holders of previous models?

Technical Information

  1. What is the difference between the 8bit, 16bit, and 16bit linear?
  2. How many MB will be the capacity when scanning at the maximum input resolution (5400dpi)?
  3. What type of film scanner is DiMAGE Scan Elite 5400?
  4. Does this model support APS films?
  5. How long does the fluorescent lamp last?
  6. Is the fluorescent tube user-replaceable?
  7. When the ICE button is ON, the Grain Dissolver will also be ON. Why?
  8. On what type of film does the Grain Dissolver have effect?
  9. What is different from the GEM function employed on the DiMAGE Scan Elite II?


  1. Is there any dimensional limitation for slide mounts to use in the slide mount holder?
  2. Color reproduction in the scan image is incorrect. How can it be improved?
  3. What happens if operating the manual focus dial while the power focus is selected?
  4. Scanned image may be too dark (underexposure), too light (overexposure), or color cast when setting the DiMAGE Scan when setting Exposure control for negatives to [Manual] in Prefe
  5. Is there any differences in manual focus between operating by hand and with mouse?
  6. Is it possible to scan multiple images sequentially?

Connection to the computer

  1. Installing the driver software seems to have failed. What can I do?
  2. When connecting the scanner to PC, an message \\\" HI-SPEED USB Device Plugged into non-HI-SPEED USB Hub \\\" appears.
  3. How is the scanner connected to the 4-pin type IEEE1394 port?
  4. When turning the scanner on and then booting Windows XP PC via IEEE1394, the scanner is not recognized.
  5. PC will not start up when restarting it with the scanner ON.

General Questions

  1. Does it support Mac OS X?