The message, \\\"Could not confirm scanner connection. Confirm all other DiMAGE Scan software is closed\\\" is displayed. (For Macintosh only)

| DiMAGE Scan Dual IV |

Connection to the computer

| The message, \\\"Could not confirm scanner connection. Confirm all other DiMAGE Scan software is closed\\\" is displayed. (For Macintosh only) |

This article is intended for oral disclosure only.

Please restart PC.
Details: The driver software might quit forcefully by the error while it was starting up. In that case, its start-up flag may (signal) remain on PC. Please restart PC when you see the message.
Also, when it cannot be started up after restarting PC, find the following two files and delete them.
OSX 10.2.x:
1) Click log-in in the System Preference
2) Delete MFSButton Monitor2891.
3) Restart OS.
4) Drag MFSButton Monitor2891, MFSBaseLib2891, MFSIFLib2891, MFSIOUsb2891.bundle in CFMSupport folder and drop them into the trash.
OSX 10.3.x:
1) Click account in the System Preference.
2) The same as the OSX10.2.x.