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FAQ

After connecting the scanner (SCSI) to the PC, the driver can not be launched (error message: no scanner insalled). Neither the Hardware-Assistant starts, nor is the scanner listed in the device manager. The software was installed without a problem.


Probably the scanner was connected to the parallel port. For using the scanner a SCSI board has to be installed in the PC (see compatibility chart at www.konicaminoltasuppport.com)


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