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After not using the camera for a long time the first picture taken is recorded as a black frame. An error message is displayed in the viewfinder.

Konica Minolta has recently discovered that some of its digital cameras may show the following symptom after not being used for a long time. When you take the initial photo, “Err” is displayed in the finder and the image turns black or dark blue. In most cases, “Err” can be cancelled by turning the main switch again and then photos can be taken normally.

The following products may be affected:

Konica Minolta will repair free of charge for the products exhibiting the above-mentioned symptom.
(Repairs of products which feature other defects shall be carried out as specified in our warranty.)
Please contact your regional service facility for further assistance.
For more information on contact details visit:

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