KONICA MINOLTA EUROPE

These are navigation links to move inside this page.


 | Global Site

Global Navigation



Primary contents

FAQ

The message, "Could not confirm scanner connection. Confirm all other DiMAGE Scan software is closed" is displayed. (For Macintosh only)


Please restart PC.
If the DiMAGE Scan cannot be started up after restarting PC, delete two files shown below:
Macintosh OSX:
/Library/Application Support/DS Elite5400 2/MFSLibInit
/Library/Application Support/DS Elite5400 2/MFSButtonCheck

Macintosh OS 9.2.2:
/System/Application Support/DS Elite5400 2/MFSLibInit
/System/Application Support/DS Elite5400 2/MFSButtonCheck


Did the answer help you?
Please help us to improve our FAQ-System by clicking one of the Feedback-Buttons below.


Answer too technical
Answer too short
Answer not up to date
Related FAQs

Local Navigation

Back to top

Site Information

Imprint | Terms of use
© Copyright 2007 Konica Minolta Holdings, Inc. All rights reserved.