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Konica Minolta Digital Camera Product Alert

Thank you for your continuous patronage of Konica Minolta products.

Konica Minolta has recently discovered a problem with some of its digital cameras manufactured between October, 2002 and March, 2004. The following products may be affected:

  • DiMAGE 7i
  • DiMAGE 7Hi
  • DiMAGE A1
  • DiMAGE Xi
  • DiMAGE Xt
  • DiMAGE X20
  • DiMAGE S414
  • DiMAGE F300

A manufacturing error with the camera’s CCD can affect the live and recorded image. The image appears blurred and colors are unnatural.


See two examples of the possible effect below.



Konica Minolta will repair free of charge any of the models listed above that are affected by this malfunction. Customers with a malfunctioning camera should contact their regional Konica Minolta service facility.


Konica Minolta apologizes for any inconvenience and problems this may have caused. We are committed to correcting this problem as quickly as possible, but the repair time will be affected by the availability of parts.


Customers who have had one of the models listed above repaired out of warranty for this problem previously, please contact your regional Konica Minolta service facility.


Please contact Konica Minolta at:

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